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Digital Platforms

Publication

Peer-to-peer Platform Markets

Jun 15, 2017

The European Commission (DG Justice and Consumers) has published a study on five peer-to-peer platform markets, identifying the main issues for peer consumers and providers from the consumer perspective. While the study showed that most active users are satisfied with their experience, over half of consumers (55%) had at least one problem with peer platforms over the past year, mostly related to the poor quality of goods or services, or to the goods and services not being as described. Almost half of these consumers then said they did not take any action.

Mid-Term Review on the implementation of the Digital Single Market Strategy - A Connected Digital Single Market for All

May 15, 2017

The EU published last week a communication on the Mid-Term Review on the implementation of the Digital Single Market Strategy - A Connected Digital Single Market for All. Please find in attachment the report, that also showcases digital transformations in the tourism sector such as on-line platforms,...

New Skift Research Report: 2017 Outlook On Hotel Direct Booking

May 12, 2017

This report analyzes the state of hotel distribution with a focus on direct booking. Rather than taking the view that it’s a booking war, we believe the landscape is far more nuanced where hotels need to take a holistic approach with their distribution channels. Readers will gain insight from our interviews with over 20 executives across the hotel and online travel ecosystem along with the results from our survey of 370 hotels around the world, which was powered by Skift and Trivago.

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