Good Practices

Good Practices

We collect, categorise and share Good Practice on Competitive and Sustainable Tourism among our Member Regions, since 2009.

Balearic Islands: COVID-19 – TOURISM responses (update 14/05)

The region of Balearic Islands has been working on three steps to reply to COVID-19 impacts in tourism: 1st liquidity for enterprises and support to workers, 2nd developing the protocol for safety tourism travels, mobility and connectivity, 3rd the change of regional tourism model.

Catalonia: COVID-19 and Tourism Response driving towards a new tourism model (Update 8/05)

The Catalan Tourist Board and the General Directorate of Tourism are carrying out an exhaustive follow-up of all the information related to COVID-19 that affects the Catalan tourism sector. Both institutions have established a twofold strategy: The Informative and the Operational one, in order to provide clear and updated information on the COVID-19 evolution, impacts and related measures, to all the stakeholders within the Catalan tourism sector and to drive the rebuilt of a new tourism model for Catalonia in views of recovering the tourism industry and brand from the COVID-19 outbreak.

Mobility and Tourism: Alliances that Stimulate the Destinations Twin Transition

The EU Green Deal and the Europe Fit for the Digital Age are - among the top six priorities of the European Commission - the ones leading the so called Twin Transition.

Tuscany: COVID-19 response, regional public-private partnerships to support the tourism sector (Update 07/07)

Tuscany Region set up a Crisis Management Team for Tourism, by involving the key public and private actors: the regional promotion agency Toscana Promozione Turistica, the regional Agency for digital communication Fondazione Sistema Toscana, the regional Institute for economic planning (IRPET), the association of municipalities (ANCI TOSCANA), the airport and port authority, tourism business associations, to coordinate response.

Andalusia: COVID-19 – Tourism Contigency Plan (Update 27/04)

Junta de Andalucía has created a task force to overcome the crisis appointing experts from different departments: among others Marketing, Communication, Statistics and Big Data, from different organizational structures in the Andalusia Regional Government. This multidisciplinary team continuously analyses the evolution of the pandemic and its effects on the World, Spanish and Andalusian tourism industry. The Regional Government of Andalusia has drawn up a Contingency Plan based on the results of the first estimations on the possible evolution of tourism in the region by 2020, to which 300 million € have been allocated.

Danish West Coast Partnership: COVID-19 and Tourism, the scheme to support SMEs (Update 24/04)

The Danish West Coast partnership gathers 3 DMOS and 10 municipalities along the west coast, receives 10 million tourists per year including Copenhagen, most of those being foreigners - German and Norwegian – thus the tourism sector is strongly hit because of closure of borders.

COVID-19: A guide for travellers to Sardinia Region

Answers for those who had planned a trip to Sardinia Region during and, especially, after COVID-19 outbreak. Read the original in Italian.

Fair Hotels Model by the University of Malaga

A Model for Measuring Fair Labour Justice in Hotels: Design for the Spanish Case

Fairhotels is a certification system for fair, professionally responsible hotels with their workers. This program aims to raise awareness among employers, employees and, especially, customers and citizens about the importance of decent work and socially responsible tourism so that Our country's tourism industry is recognized as an example of quality and comprehensive sustainability. Customers and users will easily distinguish fair hotels with the label "Fairhotels"


Andalucia contribution to Tourism of Tomorrow Laboratory

The Tourism of Tomorrow Laboratory (ToT LAB) is designed to be an EU hub for gathering research, innovation, expertise, and data on tourism, in the framework of the Digitalisation and Safety for Tourism Platform.

More info about ToT LAB

More info about Digitalisation and Safety for Tourism Platform


Andalucía Lab


Andalucía Lab is a department of the Public Company Turismo Andaluz, dependent agency of the Regional Goverment of Tourism and Trade, which aims to achieve a more competitive destination, acting on the thousands of businesses that make up the tourism sector.

It works for the small hotel, restaurant, so that the professionals know how to sell online or how to leverage technology solutions in their businesses, in the belief that this transformation, from bottom to top, allows to build a destination whose competitiveness is sustainable in the time.

Research by Visit Flanders on Resident Attitudes Towards Tourism in Bruges


Worldwide visitor numbers in destinations are growing and even more growth is forecasted in the coming decades. In the European art city segment the increase of the number of visitors is expected to be even stronger. However, more and more we see negative newsabout crowding and the pressure on residents. VISITFLANDERSwants to investigate the carrying capacity in Flemish tourism destinations. This needs to be done from different angles:

Catalan "Tourism For All" Programme


"Tourism For All" Programme implemented by the Catalan Tourist Board, aims to:


-Provide Information for the traveller with special accessibility needs: - our website promotes the 25 destinations we currently have identified as accessible in our region, which include about 1.300  tourism resources

-Raise awareness of accessibility and inclusion among all agents of the Catalan touristic sector

Add your best practice example!

You can add your best practice example below.